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North Country Colocation Services

Massena (NY)
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Facility Manager

Mar 10
Fully Remote
$100K – $150K

As one of the world’s largest high performance computing (HPC) data centers, North Country Colocation Services relies on a talented and committed workforce that is energized by solving large-scale challenges. We’re currently seeking a Facility Manager to oversee the production, maintenance, and expansion functions of our almost 1 million square foot Massena, NY facility.

This professional multitasker will oversee all day-to-day functions of the facility, including electrical, operational, mechanical and other areas, encompassing nearly 100 full-time employees across multiple shifts covering 24/7 operations. The Facility Manager will coordinate the facility’s operational processes to meet and exceed customer expectations, company objectives, and employee needs. The ideal candidate will be exceptionally team-driven with a proven record of excellent leadership experience and will serve as liaison between facility workers and upper management. This person must be dedicated to achieving operational excellence and have a genuine interest in helping the company succeed.

Supervisory Responsibilities: The Facility Manager directly supervises all Operations, Electrical, and Mechanical teams.

Duties/Responsibilities include, but are not limited to:

  • Create, communicate, and coordinate plans affecting facility performance

  • Collaborate with management and employees to create a safe, OSHA-compliant facility

  • Define and audit expectations of current goals

  • Follow-up to verify daily tasks and projects are being completed properly, efficiently and according to plan/schedule

  • Help to establish and foster a cooperative, positive and respectful culture among employees

  • Communicate and escalate challenges

  • Train direct reports on company policies and procedures

  • Support managers in developing their employees

  • Complete performance evaluations with direct reports

  • Ensure all required documentation is completed in a timely and accurate manner

  • Work closely with Human Resources Team to address performance/disciplinary issues with facility personnel falling under Facility Manager’s responsibility

  • Manage materials replenishment, quality standards, and performance metrics in support of organizational goals and objectives

  • Manage cost structures for manufacturing by keeping operational expenses within budget allowance, and investigate cost-reduction measures

  • Create documentation protocols and ensure that all records of operations are properly maintained and reviewed

  • Other reasonable tasks as requested

Required Skills/Abilities:

  • Proven leadership ability

  • Sound interpersonal skills

  • Excellent analytical skills

  • Strong attention to detail

  • Ability to manage multiple priorities in a timely manner

  • Excellent decision-making ability

  • Experience with Conflict Resolution

  • Outstanding written and verbal communication skills

  • Proficiency with Microsoft Office products

Education and Experience:


  • 5+ years of facility management experience in an industrial setting

  • Bachelor’s Degree or Higher in Operations Management, Business, Engineering, or related field


  • Experience with 13.8kv and/or 480v electrical systems, ideally at a larger scale

  • Experience creating/reading diagrams with AutoCAD, Scrum/Agile experience


  • Salary: $100,000.00 - $150,000.00 per year

  • Performance-Based Bonus


Generous Benefits Package including medical, dental, vision, 401K, and more!

Physical Requirements:

  • Prolonged periods of standing, walking, sitting, and/or kneeling

  • Prolonged periods of screen exposure

  • Lifting up to 50lbs.

  • Working in the elements