Community Manager

About Usual:

Usual is a pioneering force in the crypto industry, set to redefine the stablecoin space with our innovative protocol. We’re on a mission to create a more equitable, transparent, and efficient financial system that empowers users by returning control and profits back to them. As we gear up for our imminent launch, we’re looking to expand our team with passionate individuals who are ready to drive change and make a significant impact.

Mission:

As Usual’s Community Manager, you will be at the heart of our communication strategy, managing and elevating our presence across all social platforms including Discord, Telegram, and Twitter. You will be instrumental in shaping our public voice and ensuring our messaging resonates with our community and aligns with our marketing objectives.

Responsibilities:

Community Engagement & Support:

• Provide reliable and friendly information to community members about Usual and its partnerships.


• Ensure accuracy, correct tone of voice, and quick response times.


• Establish and improve response types, including visuals/videos where applicable.

Increase Community Engagement:

• Spark conversations and create campaigns to drive interest and engagement.


• Monitor and increase the number of messages, active users, and overall positivity in the community.

Community Growth:

• Lead efforts to increase community size, retention, and growth of sub-communities.

Campaign Management:

• Propose, activate, communicate, and operate campaigns.


• Evaluate campaign success based on costs, quality, creativity, and frequency.

User Onboarding:

• Improve onboarding processes for new users and pioneers.


• Increase the number of pioneers and streamline the onboarding funnel.

Advocacy & Outreach:

• Increase the number of outreach members and ensure quality information dissemination.


• Identify relevant platforms and measure the effectiveness of outreach efforts.

Feedback & Testimonials:

• Create and manage surveys, feedback channels, and events to gather user testimonials.


• Ensure high quality and quantity of feedback.

Support Marketing Team:

• Assist other marketing team members as needed, demonstrating a cooperative attitude.


• Provide solutions and help as required.

Coordinate with Partners & Influencers:

• Manage communications with key opinion leaders (KOLs) and partners.


• Measure the results and costs of influencer communications.

Requirements:

• Proven experience as a Community Manager in the DeFi space.


• Deep understanding of DeFi, crypto culture, and blockchain technology.


• Excellent written and spoken English.


• Strong communication skills and the ability to engage and grow a community.


• Creative mindset with the ability to propose and execute innovative campaigns.


• Ability to work independently and manage multiple tasks simultaneously.


• Experience with social media platforms, community management tools, and analytics.

Why Join Usual:

• Be part of a pioneering team that’s transforming the financial landscape.


• Work remotely with a flexible schedule.


• Engage with a passionate community and contribute to the growth of a groundbreaking protocol.


• Enjoy unlimited growth opportunities in a dynamic, fast-paced environment.