COO

About Smilesss

Smilesss was launched in November 2021 via Smilesssvrs, an NFT collection consisting of 8,888 unique pieces of art produced and styled by our co-founder, Waheed Zai. Since launch, the project has seen a total of over 10k ETH secondary volume and our team has rapidly grown with ambitions of being a frontrunner in fashion, entertainment and sports across the web3 and web2 spaces.

At Smilesss, our vision is to create a leading lifestyle brand, experience and community like no other, across the digital and physical realms. This is a fast growing company which consists of team members who are passionate about the growth and expansion of Smilesss and are located across the world.

About the Role

We are looking for a Chief Operating Officer (COO) who will take control over the company’s ongoing operations and procedures, to secure the functionality of business and drive extensive and sustainable growth. You will be a member of the senior management team, reporting only to the Chief Executive Officer (CEO).

The successful candidate will have the opportunity to lead on a range of confidential projects with potential partners that we are in conversation with. You will lead the cross-functional operations of Smilesss which will range from the manufacturing of clothing, to the development of technology, to the production of media and much more. The successful candidate should have a range of experience across different areas and, preferably, a strong understanding of the web3 space. You will be working closely with company leadership to support the company’s growth and strategy in a way that helps us manage risk and takes advantage of opportunities over the course of this next chapter, and many more chapters to come.

The Responsibilities

• Collaborate with the CEO and cross functional Department Leads to deeply understand the business, the projects being developed and progressed, and ensure their successful execution.


• Build out specific functions within the organization and recruit resources necessary to fill gaps.


• Design and implement business strategies, plans and procedures


• Set comprehensive goals for performance and growth


• Responsible for the acquisition, activation, and retention of both customers and talent.


• Employ various initiatives to coach team members and optimize their capabilities


• Participate in the strategic process of identifying goals, setting company OKRs.


• Establish policies that promote company culture and vision


• Lead and motivate teams to deliver to the best of their abilities across all company areas


• Oversee the daily operations of all departments, ensuring heads of Department report to you on a regular basis


• Build and manage relationships with suppliers, vendors, partners, and our community


• Write and submit reports to the CEO on matters of importance


• Work together with CEO and other executives in fundraising ventures and expansion activities

About You

• Proven experience as COO or other relevant position (4+ years of experience)


• In-depth knowledge of managing multi-disciplinary teams, including experience of human resources, marketing, strategic planning and corporate finance


• Ability to manage comprehensive budgets and business operations


• Exceptional leadership and organizational skills


• Excellent written, verbal and presentation communication skills


• Ability to generate a strategic plan, communicate it, present it visually, and execute it.


• You have a passion for working with team members in a fast-paced startup environment building from the ground up


• You have a firm understanding of the web3 space and NFTs more generally


• You have an interest in streetwear and utilizing the tools of web3 to disrupt the industry

Preferred Skills & Qualifications

• Understanding of Smilesss; our aims, values and beliefs


• Strong decision-making and problem-solving skills


• Excellent knowledge of business functions such as HR, Finance, marketing etc.


• Experience managing relationships with partners and associated expenses


• Experience within the fashion industry and/or experience of overseeing the manufacturing department of a fashion brand


• Experience in a high growth company or startup


• Experience in Web3 and NFTs

Benefits & Support

• Smilesss will offer the right candidate a comprehensive rewards package with competitive compensation, NFTs, potential equity and health benefits


• A culture that values inclusivity. No question is a dumb question.


• Flexible remote/in-office with strong recommendation for leadership to be located around our headquarters


• Flexible paid time off


• Parental Leave


• Team outings and afterwork events


• A fun, creative and mission-driven work environment