Product Owner, Account Management

The Role

Fidelity Digital Assets℠ is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As an Account Management Squad Leader (Product Owner) on the Fidelity Digital Assets℠ Product Delivery team you would have the opportunity to directly contribute towards this future.

We’re looking for a team-focused Product Owner with phenomenal interpersonal skills that will work collaboratively across business and technology teams. This role has the unique opportunity to design and deliver digital asset platform capabilities and solutions.

The Product Owner for this team will ensure alignment on “what” and “when” work is to be performed through continuous planning and management of a roadmap that serves the Fidelity Digital Assets℠ Product and Operations teams. You partner to reconcile cross-squad dependencies while taking ownership of the product backlog that enables effective delivery. You work closely with your delivery team, in an agile structure, to deliver trading solutions that drive efficiency and effectiveness against defined product objectives and the squad mission. You engage squad members for their input, deliver on sprint commitments, continuously improve, innovate, experiment, learn and celebrate success. You ensure releases are of the highest quality and are implemented seamlessly by ensuring business readiness. You are committed to developing others and yourself to ensure the latest thinking and knowledge is integrated into the culture of the squad.

Expertise and Skill you Bring

• Inspire and empower the squad through a shared mission and roadmap that aligns the work they do and the value they deliver to the partners they support


• Guide the team by serving as the voice of the client/partner towards high value, high quality execution


• Clearly communicate impediments, progress and results against established objectives.


• Establishes KPI’s to measure progress agreed upon business, technology, and people results


• Collaborate and coordinate with Technology Engineering Management and Scrum Masters to build squad capacity and capability that cultivates a growth mindset


• Make informed decisions to balance quality, cost, and timeline constraints


• Improve value delivery and delivery excellence from planning through implementation


• Bachelor’s degree required, MBA a plus


• 7+ years of combined experience working with frontend and API technologies as part of or leading agile teams


• Jira and Jira Align experience preferred


• Experience in financial services, cloud/AWS, APIs, cryptocurrency trading, custody, or capital markets a plus


• Roadmap Management – skilled at defining and managing roadmaps that align business, data, and technology objectives by using quantitative and qualitative approaches to understand, sequence and prioritize needs


• Discovery – crafting current/future state diagrams, process flows, use cases that position prioritized areas for delivery success


• Planning – experience planning across teams for dependency alignment and facilitating quarterly planning activities that effectively break down work towards sprint goals


• Backlog Ownership – owns the backlog to ensure epics and stories are clear and concise with well-defined business value and acceptance criteria. Ensure backlog readiness for upcoming sprints


• Quality Execution – attention to detail with unwavering dedication to quality that is not limited to sign off. Ensure business readiness that ultimately delivers a seamless implementation.


• Partnerships – develop positive relationships and champion a collaborative team environment


• Leadership – demonstrated expertise of leading, influencing, and motivating colleagues without formal authority with a track record of building engaged and empowered teams


• Management – able to delegate, coach and deliver feedback to Business Analysts and/or Associate Product Owners that may report directly to you. Prioritize management responsibilities and support that cultivates associate growth and career development.

The Team

The Fidelity Digital Assets℠ Product Delivery team is central to enhancing and delivering platform capabilities that serve Fidelity Digital Assets℠ Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.