Job description
Key Responsibilities
Trade & Platform Operations
- Monitor trading platforms to ensure uptime and execution quality
- Oversee trade flow, execution, and pricing in real time
- Identify and escalate execution issues, slippage anomalies, or pricing gaps
- Manage trading sessions, market openings/closings, and instrument configurations
Liquidity & Pricing
- Monitor liquidity feeds and ensure competitive spreads and depth
- Liaise with liquidity providers to resolve pricing or execution issues
- Analyze spread widening, latency, and execution quality (markouts, slippage)
- Assist in optimizing routing and aggregation settings
Risk & Exposure Monitoring
Monitor client positions, exposure, and overall risk in real time
Support hedging strategies and execution of risk mitigation actions
Identify unusual trading activity or potential abuse (e.g., arbitrage, latency exploitation)
Trade Lifecycle Management
- Handle trade adjustments, corrections, and dispute investigations
- Ensure accuracy of trade records and reconciliation
Incident Management
Act as first responder for trading-related incidents
Investigate platform issues, outages, or abnormal market behavior
Coordinate with tech teams and external providers to resolve issues quickly
Requirements
Experience & Skills
2+ years experience in trading operations, dealing desk, or brokerage environment
Strong understanding of FX, CFDs, or crypto markets
Familiarity with trading platforms
Python scripting skills — ability to write and maintain automation scripts for monitoring, data extraction, reconciliation, and routine operational tasks.
SQL skills — writing queries (joins, aggregations, window functions) against trading and client databases for investigation, reporting, and anomaly detection.
Soft Skills
Strong attention to detail and ability to work under pressure
Problem-solving mindset with quick decision-making ability
Excellent communication skills
Working Conditions
- Shift-based role (aligned with global market hours)
- On-call availability for critical incidents may be required
KPIs / Success Metrics
- Platform uptime and execution quality
- Spread competitiveness and liquidity performance
- Incident response time and resolution efficiency
- Accuracy of trade handling and reporting