Community Manager

Responsibilities:

• Manage Telegram groups, Discord servers, and other online communities


• Create engaging English content including translations, social posts, articles, guides, etc to educate and excite the community


• Monitor English-speaking community conversations and moderate based on guidelines. Remove spam, ban violators, and flag any concerning content.


• Respond to community questions and concerns from the audience in a timely and thoughtful manner. Escalate to the team where needed.


• Identify and collaborate with ambassadors to grow the community.


• Gather insights into interests, concerns, and needs of the English speaking community members to inform content and community strategy.


• Broadcast company blogs, articles, marketing promotions to support community growth.

Requirements:

• Native or fluent English speaker, ideally bilingual in Chinese


• Strong understanding of crypto communities and culture


• Excellent written and verbal communication skills


• At least 2 years of experience managing active online communities in crypto


• Passionate about blockchain technology and the project’s mission


• Thrives in a fast-paced, innovative startup environment