Job description
The Role
We’re looking for an experienced and driven People Operations Manager to serve as Syndicate’s first people-focused hire. You will be responsible for developing and implementing the People Operations infrastructure that supports our employees and future organizational growth. You will play a critical role in leading People Ops projects, processes, and initiatives so that we can best develop and retain our employees.
You will:
- Design and refine compelling People Operations programs including: onboarding, ongoing engagement initiatives, performance management, and DEI efforts.
- Understand business strategies and assess needs and barriers in order to drive business performance through development and delivery of People strategy and solutions.
- Own and maintain the applicant tracking process and software (Ashby)
- Understand hiring managers pain points, motivations, business contexts and the roles required to scale their teams.
- Help develop and steward Syndicate’s culture as our organization continues to grow and change.
- Be a key player in keeping the team happy – this includes organizing regular social events and being creative with them to ensure people remain engaged.
- Own ongoing employee learning and development initiatives, including skills training, career pathing, management, and leadership development.
- Interpret, implement, and answer questions related to HR policies and procedures while ensuring consistency and thoughtfully navigating any gray areas.
- Thoughtfully develop a remote work strategy that achieves the aforementioned goals across a widely distributed team.
Requirements:
- 3+ years of experience in HR/People & Talent at a high-growth startup.
- HR experience working with globally distributed, work-from-home teams, as well as international teams.
- Passion for people, culture, process improvement, and helping people get the most out of their work experience.
- Demonstrated judgment and ability to deal with confidential and sensitive matters effectively.
- Excellent written and verbal communication skills; comfortable working autonomously and collaborating cross-functionally to get tasks done.
- Desire to build a career in Human Resources and grow/expand responsibilities with the expansion of Syndicate.
Nice to haves:
- Passion for crypto and the web3 ecosystem
- Prior experience developing and implementing HR policies from scratch
- Prior experience with Lattice, Deel, Justworks, and Ashby
