Job description
The Community Manager will be responsible for managing and engaging the project’s English-speaking communities through social media, messaging platforms. This role requires a great understanding of crypto communities.
Responsibilities:
- Manage Telegram groups, Discord servers, and other online communities
- Create engaging English content including translations, social posts, articles, guides, etc to educate and excite the community
- Monitor English-speaking community conversations and moderate based on guidelines. Remove spam, ban violators, and flag any concerning content.
- Respond to community questions and concerns from the audience in a timely and thoughtful manner. Escalate to the team where needed.
- Identify and collaborate with ambassadors to grow the community.
- Gather insights into interests, concerns, and needs of the English speaking community members to inform content and community strategy.
- Broadcast company blogs, articles, marketing promotions to support community growth.
Requirements:
- Native or fluent English speaker, ideally bilingual in Chinese
- Strong understanding of crypto communities and culture
- Excellent written and verbal communication skills
- At least 2 years of experience managing active online communities in crypto
- Passionate about blockchain technology and the project’s mission
- Thrives in a fast-paced, innovative startup environment