Community Management

About the Ondo Foundation

The Ondo Foundation is on a mission to reshape the financial ecosystem by advancing open, transparent, and inclusive finance. We are committed to fostering a vibrant community around our vision, and we’re looking for a Community Moderator to help us engage with and support our growing audience on Discord and Telegram.

About the Role

As a Community Moderator, you will be the face and voice of the Ondo Foundation in our online communities. Your role will involve fostering a positive and engaged environment, assisting members, and ensuring our channels reflect the values of the Ondo Foundation. If you’re passionate about decentralized finance, tokenization, and building inclusive communities, this is the role for you!

Key Responsibilities

Community Engagement

• Actively monitor Discord and Telegram channels to ensure a welcoming and professional environment.


• Respond promptly to member inquiries, providing accurate information or escalate issues as necessary.


• Spark and guide meaningful discussions related to Ondo Foundation’s initiatives, DeFi, blockchain technology, and tokenization.

Moderation

• Uphold community rules and guidelines to maintain a safe and respectful space.


• Address inappropriate behavior or content by issuing warnings, muting, or banning users when necessary.


• Regularly review and update community guidelines as needed.

Content and Events

• Share announcements, updates, and educational content to keep the community informed.


• Organize and participate in community events, such as AMAs, quizzes, or discussion sessions.


• Collaborate with the Ondo team to promote and execute initiatives across platforms.

Insights and Growth

• Gather and relay community feedback to help shape future initiatives.


• Track engagement metrics and identify trends to improve community satisfaction.

Qualifications

• Experience as a community moderator or active contributor on platforms like Discord and Telegram.


• Strong knowledge of DeFi, blockchain, tokenization, and Ondo Foundation’s mission.


• Exceptional written communication and interpersonal skills.


• Ability to handle high-pressure situations with professionalism and tact.


• Familiarity with Discord bots, Telegram management tools, and moderation techniques.


• Proactive and self-motivated with the ability to work independently.

What We Offer

• Flexible remote work arrangements.


• Competitive compensation aligned with experience and availability.


• The opportunity to work with a passionate team at the forefront of innovation.


• A chance to contribute to a global movement toward a more inclusive financial future.

How to Apply

Excited to be part of the Ondo Foundation’s mission? Send us your CV and a short description of your experience. Join us in building a community that’s shaping the future of finance!