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AILiquid

Hong Kong, Remote - Asia, Dubai
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Head of Operations (Web3 DEX)

📅
Aug 2
🕘
Full-Time
$60K – $84K
💻
Fully Remote

We are looking for a strategic and data-driven Head of Operations to lead and scale the operational engine behind our decentralized exchange (DEX). This role will focus on user growth, product optimization, and cross-functional team coordination to ensure sustainable ecosystem development and competitive market positioning.


Key Responsibilities:


Strategic Growth & User Acquisition



  • Design and execute high-level user growth strategies across different market segments (retail, whales, market makers).

  • Identify and scale scalable acquisition channels: incentives, liquidity programs, referral systems, partner integrations.

  • Analyze on-chain/off-chain user behavior to segment and personalize growth efforts.

  • Build frameworks for user lifecycle management: activation → retention → engagement → monetization.


Product & Experience Optimization



  • Work closely with the product and dev teams to iterate product features based on user needs and market feedback.

  • Prioritize user experience improvements with clear OKRs and usage data.

  • Establish mechanisms to gather, structure, and interpret user feedback (power users, DAO communities, whales).

  • Drive continuous refinement of liquidity, UX, and trading flow efficiency.


Cross-functional Management



  • Coordinate between BD, Product, Marketing, and Community teams to ensure alignment on growth goals.

  • Lead internal weekly ops review and establish clear reporting structure for KPIs.


Data & Performance Management



  • Own growth dashboards (TVL, active traders, retention, volume per cohort, CAC, CLV).

  • Set up feedback loops using tools like Dune, Flipside, Google Analytics, Notion, and internal dashboards.

  • Translate insights into actionable business recommendations for leadership and product teams.


Qualifications:



  • 3+ years in growth/ops leadership roles in Web3, fintech, or tech startups.

  • Proven success managing user acquisition and product iteration in DeFi or trading-related platforms.

  • Deep understanding of DEX design, tokenomics, liquidity dynamics, and user behavior in crypto.

  • Experience managing teams or cross-functional collaboration.

  • Strong analytical thinking, OKR mindset, and executional discipline.

  • Fluent in English; Mandarin a plus.


What We Offer:



  • Flexible Location: Base in Kuala Lumpur or Hong Kong preferred, but we embrace remote flexibility and global collaboration.

  • Work Autonomy: Results-driven culture — no micromanagement, full ownership of strategy and execution.

  • Leadership Impact: Direct influence on the company’s growth path in a high-potential Web3 and DeFi ecosystem.

  • Flexible Travel Opportunities: Participate in global Web3 events and conferences — Vietnam, Singapore, Dubai, ETH global summits and more.

  • Founder-Level Exposure: Work closely with visionary founders and gain insights into strategy, tokenomics, and product innovation.

  • Build from 0 to 1: Be part of an agile team building real impact products, not just maintaining legacy systems.

  • Continuous Learning: Access to Web3 upskilling resources, research networks, and industry mentors.